About the Role
SagePaths Global Education is seeking an experienced Business Operations Director to oversee and strengthen the company’s business operations, performance management, channel management, financial planning and long-term business development.
The successful candidate will work closely with senior management and cross-functional teams to establish measurable business objectives, improve operational efficiency, manage key business partners, and support the company’s long-term financial and strategic planning.
Key Responsibilities
- Lead and oversee the company’s day-to-day business operations and internal business management processes.
- Develop and implement KPI and OKR frameworks for employees and business teams, including performance targets, assessment criteria, incentive structures and performance tracking.
- Monitor business performance and operational data, identify performance gaps, and provide management with actionable recommendations.
- Manage and maintain relationships with the company’s business channels, education agents and strategic partners, including performance review, commercial terms and ongoing collaboration.
- Work closely with the Finance Department and senior management to establish revenue targets, business budgets, commission structures, incentive schemes and reward policies.
- Participate in the company’s annual budgeting, financial forecasting and long-term financial planning.
- Support management in evaluating new business initiatives, investments and expansion opportunities through financial and commercial analysis.
- Coordinate and communicate with external investors and strategic stakeholders, including preparation of business information, financial materials, presentations and management reports.
- Work with internal finance, legal and management teams to review and coordinate commercial agreements, financial documents and other business-related documentation.
- Establish and improve internal business systems, reporting mechanisms and operational procedures to support the company’s continued growth.
- Undertake other strategic and operational responsibilities assigned by senior management.
Requirements
- Bachelor’s degree or above from a recognised university.
- Academic background in Business, Finance, Economics, Management or a related discipline.
- Background or professional exposure in Finance, Wealth Management, Business Systems, Corporate Finance or related fields is preferred.
- Strong understanding of business operations, performance management, financial planning and commercial decision-making.
- Experience in developing or managing KPI/OKR systems, business targets, incentive structures or performance evaluation frameworks is preferred.
- Strong analytical and numerical skills, with the ability to interpret financial and operational data.
- Fluent English communication and writing skills, with the ability to understand and work with legal, financial and commercial documents.
- Proficiency in Mandarin Chinese, both written and spoken, is required for business purposes, as the role involves regular communication and documentation with Mandarin-speaking clients, investors and business partners.
- Strong stakeholder management, negotiation and cross-functional coordination skills.
- Able to work independently, exercise sound business judgement and manage multiple priorities in a fast-paced environment.
Preferred Experience
Candidates with experience in one or more of the following areas will be advantageous:
- Business operations / corporate management
- Financial planning and analysis
- Wealth management or financial services
- Business systems and performance management
- Investor relations
- Channel or agency management
- Education or professional services
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