Singapore Post Limited is seeking a product-focused professional to enhance CX by mapping customer journeys across service lines and driving improvements based on root-cause analysis and stakeholder feedback.
The role involves designing new features aligned with customer needs, drafting business cases, and coordinating with Operations, Customer Service, Finance, Tech, and Sales to ensure timely delivery and rollout of enhancements.
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To apply for this job please visit en-sg.whatjobs.com.
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