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Customer Experience Solutions Lead

On Site Full TimeSingaporeTikTok Pte. Ltd.

TikTok Pte. Ltd. seeks an experienced customer service strategist to lead end-to-end design, implementation, and optimization of global support solutions.
You will partner with product teams to understand new features and user journeys, translating them into scalable support processes and education materials. You will drive cross-functional planning across Product, Operations, Legal and Compliance to ensure readiness, and champion innovative, automated support tools that enhance user and creator

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To apply for this job please visit en-sg.whatjobs.com.

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