Senior VP, Customer Experience & Complaints

On Site Full TimeSingapore, SingaporeUnited Overseas Bank

1011 United Overseas Bank Ltd in Singapore seeks a dynamic Team Lead to manage and resolve customer complaints across Retail Banking products, including fraud cases, AML matters, and service quality initiatives. You will lead a team, drive governance, and ensure regulatory compliance while balancing customer outcomes and risk.

The ideal candidate has 10–15 years in customer service or complaint management within financial services, strong people leadership, and excellent communication.

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To apply for this job please visit en-sg.whatjobs.com.

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