United Overseas Bank Ltd seeks a senior leader to head a customer complaints team across Retail Banking products, focusing on fraud, AML-related matters, and regulatory escalations. You will drive service quality, governance, and risk-aware customer outcomes while promoting empathy and continuous process improvement.
You will partner with regulators and internal stakeholders, oversee complex cases, and champion data-driven improvements using analytics to enhance customer journeys in Singapore.
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To apply for this job please visit en-sg.whatjobs.com.
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