AI-Driven Customer Experience & Renewal Lead

On Site Full TimeSingaporeWebhosting

Cloudflare is seeking a Senior Customer Support professional to lead the post-sale journey from onboarding to renewal, acting as a trusted advisor and the commercial owner of the account. You will collaborate with the Sales team to maintain accurate weekly forecasts and lead engagements like Business Reviews, while embedding AI-driven optimization into daily workflows to accelerate customer outcomes.
You will leverage data analysis to uncover selling opportunities, automate routine tasks, and

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