Optical Advisor & Customer Experience Specialist

Responsibilities:

• Provide Expert Optical Advice: Offer professional guidance to customers on selecting suitable spectacles and frames based on their prescription, face shape, lifestyle, and personal preferences.
• Deliver Exceptional Customer Service: Ensure a welcoming and helpful experience for all customers, addressing inquiries, resolving issues promptly, and maintaining a customer-first attitude at all times.
• Maintain Store Operations: Oversee daily shop operations, including opening/closing procedures, cleanliness, and organization to ensure a smooth and professional retail environment.
• Inventory Management: Monitor stock levels, assist with ordering and receiving merchandise, and conduct regular inventory checks to maintain accurate records and product availability.

Requirements:

• Prior experience in optical or general retail is advantageous.
• Able to communicate clearly and effectively with customers and team members.
• Works well in a team environment and supports colleagues to achieve shared goals.
• Must be able to work on weekends and public holidays as scheduled.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

#J-18808-Ljbffr