WOK HEY PTE. LTD. is seeking a Customer Experience Manager to lead the CX function across all touchpoints in Singapore.
You will supervise the Customer Service team, deliver training, resolve escalations and shape service strategy in collaboration with Operations, Quality Assurance and Marketing. You will drive complaint management, mentor staff, oversee omnichannel service delivery, and report on customer feedback and performance, ensuring consistent, high-quality experiences for guests across
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To apply for this job please visit en-sg.whatjobs.com.
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