Event Sales Manager

Job Description:

The Event Operations Manager is responsible for planning, coordinating and managing event operations, supervising event staff, coordinating with vendors and clients, managing logistics and ensuring that all events are executed smoothly, safely and professionally.

Key Job Responsibilities

1. Event Planning & Coordination

• Plan, organise and coordinate corporate events, private functions, weddings, parties and other special events.

• Develop event schedules, operational plans and execution timelines.

• Coordinate event requirements, venue arrangements and logistical preparations.

• Ensure all event arrangements are completed before the scheduled event.

2. Event Operations Management

• Oversee the overall setup, execution and dismantling of events.

• Supervise event activities to ensure smooth operations.

• Coordinate stage setup, decorations, lighting, sound systems and equipment arrangements.

• Monitor event progress and resolve operational issues promptly.

3. Staff & Manpower Management

• Recruit, train and supervise event operations staff.

• Allocate duties and responsibilities to event personnel.

• Prepare staff schedules and manpower deployment plans.

• Monitor staff performance, attendance and productivity.

• Ensure staff follow operational procedures and service standards.

4. Client & Vendor Coordination

• Liaise with clients to understand event requirements and expectations.

• Coordinate with suppliers, contractors, entertainers and service providers.

• Negotiate service arrangements and coordinate vendor schedules.

• Handle client feedback, requests and operational complaints.

• Maintain good working relationships with business partners and vendors.

5. Budget & Cost Management

• Prepare and monitor event operational budgets.

• Control event expenses and operational costs.

• Monitor supplier quotations, invoices and payments.

• Ensure resources are utilised efficiently.

• Identify opportunities to improve operational efficiency and profitability.

6. Logistics & Equipment Management

• Arrange transportation and delivery of event materials.

• Manage event equipment, furniture, decorations and supplies.

• Ensure all equipment is available and in good working condition.

• Coordinate loading, unloading, installation and dismantling.

• Maintain proper inventory records.

7. Health, Safety & Risk Management

• Ensure compliance with workplace health and safety requirements.

• Identify potential risks and implement preventive measures.

• Coordinate emergency response and safety arrangements.

• Ensure venues and event areas are safe for staff and guests.

• Monitor crowd management and operational safety.

8. Event Quality Control

• Conduct pre-event inspections and operational checks.

• Ensure event arrangements meet client expectations.

• Monitor service quality throughout the event.

• Resolve unexpected problems and last-minute changes.

• Conduct post-event reviews and prepare operational reports.

9. Administrative & Reporting Duties

• Prepare event proposals, operational schedules and reports.

• Maintain event records, supplier details and client information.

• Monitor event performance and customer satisfaction.

• Report operational progress and issues to management.

• Recommend improvements to event management procedures.