About the role
Lead process transformation initiatives across sales, planning, and digitalization. You will drive end-to-end transformation from current-state review through implementation, maintain transformation roadmaps, and report progress to management. Design reusable processes across entities and convert process designs into business requirements for system projects.
Key responsibilities
- Lead transformation initiatives from current-state review to implementation
- Maintain the transformation roadmap and report progress to management
- Design processes that can be reused across entities
- Redesign order-to-cash, sales operations, and sales reporting processes
- Design one integrated planning process (S&OP), from sales planning to manufacturing planning
- Define planning KPIs such as forecast accuracy, plan adherence, and service level
- Convert process designs into business requirements for Internal Developed Software
- Work with IT through build, testing, and go-live, and lead user acceptance testing
- Define Power BI reporting requirements for sales and planning
- Lead rollout, training, and communication for new processes and tools
Key Requirements
- Bachelor’s degree in Business Administration, Supply Chain Management, Operations Management, or a related discipline
- Minimum 2-4 years of experience in business process improvement, transformation, or digitalization
- Experience in sales, sales operations, or planning (sales planning and manufacturing planning) is strongly preferred, ideally in manufacturing or FMCG
- Knowledge of S&OP, demand forecasting, production planning (MPS/MRP), and order-to-cash
- Experience with ERP systems such as Microsoft Dynamics NAV / Business Central, SAP, or equivalent
- Experience writing business requirements for system projects
- Proficient in Microsoft Visio and Excel; Power BI is an advantage
- Multi-entity, multi-country experience is an advantage
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