Senior AI Success Strategist: Customer Growth & Adoption

Zendesk, Inc. seeks an AI Success Strategist to own end-to-end delivery of customers’ AI roadmaps, translating product capabilities into clear business strategies and defining a long-term AI vision.

You will align internal teams and executive sponsors to drive adoption, expansion, and measurable impact from initial deployment through scale. Success depends on leading cross-functional delivery with Product, Services, Sales, and Partners, maintaining recurring cadences, and ensuring responsible AI

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