Senior Director Sales Operations

On Site Full TimeSanta Clara, United StatesController's Group, Inc.

We are seeking a seasoned Senior Director of Global Sales Operations to lead and scale our worldwide sales operations function during an exciting period of growth. This is a high-impact, highly visible role that sits at the intersection of strategy and execution — partnering closely with GTM leadership and cross-functional teams to drive revenue efficiency, operational excellence, and predictable growth across our global sales organization.

What You'll Do

  • Lead and develop a global sales operations team serving as strategic business partners and trusted advisors to sales leadership across all regions.
  • Own GTM reporting and analytics, delivering timely, actionable insights that enable data-driven decision-making at the sales leadership and executive levels.
  • Drive rigorous, ongoing business analysis to establish and track the key metrics that underpin predictable, scalable revenue growth.
  • Lead cross-functional programs and initiatives designed to accelerate sales productivity and remove friction from the revenue motion.
  • Serve as a strategic partner to GTM, Marketing, Finance, and business leadership — ensuring alignment on priorities, planning cycles, and growth initiatives.
  • Own fiscal planning execution in the field, including territory design, quota setting, coverage modeling, and organizational design.
  • Prepare and deliver high-impact executive deliverables including Board reviews, QBRs, and strategic presentations with clear, compelling insights.
  • Champion and evolve our sales forecasting and pipeline management processes — building analytical frameworks that identify risk, surface opportunity, and drive pipeline health and sufficiency.
  • Continuously identify opportunities to improve business performance through a blend of data analytics, qualitative insight, and sound business judgment — and translate findings into clear, actionable recommendations.

What You Bring

  • 10+ years of progressive experience in Sales Operations, Revenue Operations, or GTM Strategy — ideally within a high-growth technology or semiconductor environment.
  • 5+ years leading and developing high-performing teams in a global or multi-regional capacity.
  • A bias for execution — you move with urgency, own outcomes, and solve complex problems with thoughtful, scalable solutions.
  • Deep expertise in Salesforce.com and proficiency with analytics platforms such as Power BI, Tableau, or Qlik.
  • Exceptional executive communication skills — you build strong cross-functional relationships, speak the language of each stakeholder, and are equally comfortable presenting to the board as you are rolling up your sleeves with the team.
  • A growth mindset and intellectual curiosity — you stay current on industry best practices and emerging tools to keep our sales operations ahead of the curve.
  • A collaborative, trust-building style — you align cross-functionally at all levels and are known as a partner people want to work with.
  • A challenger mentality — you question the status quo, bring innovative ideas, and relentlessly improve upon existing programs and processes.

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