Customer Experience & Order Management Specialist

Veolia is seeking a Customer Experience Specialist to act as the liaison between customers, CX account managers, service operations, and billing. You will ensure order accuracy, progression, and timely invoicing while collaborating with operations and sales to exceed customer expectations.

Responsibilities include coordinating order creation, scheduling, invoicing, and ongoing order management, with a focus on improving customer experience and driving metrics. Travel up to 10% may be required.

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