Title: Revenue Operations Manager
Reporting to: VP of Growth
Location: Tampa, FL
We are Systal: a global managed network, cloud and security transformation specialist.
We provide complex and strategic technology services for enterprise businesses, managing 200,000+ assets across 93 countries. These services help our customers achieve strategic technology transformation and maximise the business value, security and innovative potential of their IT infrastructure
Position Overview
The Revenue Operations Lead keeps Systal’s pipeline and forecast data clean and trustworthy, and turns revenue data into clear direction for the business. This is a hands-on role: actively cleaning and governing pipeline data, auditing pipeline and forecast integrity, removing friction from the revenue process, and identifying where Systal wins fastest so the business can invest accordingly.
Data structure and systems architecture sit with a separate data function. This role is about active oversight of pipeline and revenue performance, not systems ownership.
The role also requires the judgment to work across a verticalized UK organization and a regionalized US organization, recognizing where each needs its own approach rather than forcing one standard everywhere.
Key Responsibilities
Pipeline and Data Hygiene
- Actively scrub and clean pipeline data in Dynamics on a regular cadence, correcting stale, incomplete, or inconsistent records directly rather than only defining standards for others to follow
- Set clear hygiene expectations with sales managers and run regular reviews to close gaps
Pipeline and Forecast Integrity
- Run change audit reports on CRM activity to catch stage-jumping, backdating, and other patterns that undermine forecast reliability
- Flag pipeline and forecast discrepancies to sales leadership with specific evidence, and track that issues actually get resolved
Process Efficiency
- Identify friction and bottlenecks across the revenue process, from marketing handoff through to deal close, and recommend fixes
- Monitor the marketing-to-sales handoff, including lead scoring and MQL/SQL/SQO definitions, for leakage or delay
- Prioritize improvements by impact and ease of implementation rather than pursuing every inefficiency at once
Revenue Performance and Win Analysis
- Analyze win rates, deal velocity, and conversion by segment, vertical, and region to identify where Systal wins fastest and most reliably
- Turn that analysis into clear recommendations on where to focus sales and marketing investment
Qualifications
- Experience in Revenue Operations, Sales Operations, or a comparable role, with hands-on ownership of pipeline hygiene and CRM data quality, not only governance design
- Experience running pipeline or forecast integrity reviews, and comfortable surfacing findings that may be uncomfortable for sales leadership
- Strong analytical skills, able to turn CRM and pipeline data into clear win-pattern and process recommendations
- Hands-on experience with Dynamics 365 or a comparable CRM, and comfort working within sales engagement tools such as SalesLoft
- Advanced Excel and reporting skills
Desirable
- Experience with Power BI, Tableau, or equivalent business intelligence tools
- Experience in a services-led, MSP, or complex B2B environment
What Success Looks Like
- Pipeline data is clean enough that leadership trusts it without double-checking
- Forecast surprises are rare, and when they happen, they trace to real market shifts, not pipeline manipulation
- The executive leadership knows where Systal wins fastest and is investing accordingly
- Revenue reporting to leadership is clear, timely, and focused on decisions and risk, not just numbers
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