Remote Customer Experience Coordinator

Remote | Flexible Schedule | Training Provided

We’re looking for organized, customer-focused individuals to help support clients throughout the planning and service process.

As a Remote Customer Experience Coordinator, you’ll assist with communication, scheduling, follow-up, reservations, and general coordination to help keep each client experience organized and on track.

Previous experience is not required. Training and ongoing support are provided.

What You’ll Do

• Respond to client questions and requests
• Gather preferences, dates, and important details
• Coordinate schedules and confirmations
• Provide updates and follow up on pending items
• Maintain accurate client records
• Assist with reservation and planning details
• Research information when needed
• Help manage changes or special requests

What We’re Looking For

• Strong communication skills
• Good organization and attention to detail
• Reliable follow-through
• Comfort working independently
• Ability to manage multiple requests
• Familiarity with email, calendars, and online systems
• Willingness to learn new tools and processes
• Customer-service mindset

Experience in customer service, hospitality, scheduling, reservations, administration, or client support can be helpful, but it is not required.

What the Role Offers

• Fully remote work
• Flexible scheduling
• Structured training
• Ongoing support and resources
• Access to digital tools
• Opportunities to build client-service and coordination skills
• Growth potential based on performance and consistency

Location Eligibility

We are currently accepting applicants located in:

United States | United Kingdom | Mexico | Spain | Australia | Select LATAM regions

Hiring Process

Selected applicants will be invited to a live interview where we’ll review the role, responsibilities, compensation structure, training, support, and next steps.

Apply

If you’re organized, dependable, and enjoy helping clients, submit your application today to be considered for the next stage of the hiring process.