Seasonal Support, Customer Experience Team – Camps

Role Overview

Provide support for the Customer Experience Team to ensure a second-mile experience for customers and prospective campers.

What You Will Do

Take customer calls, de-escalate situations, guide callers through troubleshooting, and maintain confidential information.

Why It Might Be a Fit

Must have 1+ years of customer service experience, great active listening skills, and ability to work remotely.

Requirements

• 1+ years of Customer Service Experience
• Great active listening skills, patient, and empathetic attitude
• Ability to work remotely while managing time efficiently
• Intermediate skills in Microsoft Excel, Word and Outlook
• Demonstrates outstanding interpersonal skills, serving with a pleasant, patient, and friendly tone in all types of communication
• A self-professing Christ-follower, actively involved in a Christian faith community and actively pursuing Christ on a consistent basis.