Role Overview
Wishlink is a well-funded, early-stage startup on a mission to shape the creator economy and change how people shop. We’re looking for a Customer Experience Associate to join our team.
What You Will Do
As a Customer Experience Associate, you will serve as the primary point of contact for creators, respond to their inquiries, provide accurate information about products and services, and ensure customer satisfaction.
Why It Might Be a Fit
We’re looking for someone with strong communication skills, problem-solving skills, and a passion for the creator community. If you’re a content creator yourself or have worked closely in the social media space, we’d love to hear from you.
Requirements
- Strong communication skills
- Problem solving skills
- Product knowledge and understanding of the company’s products and services
- Team collaboration willingness to work collaboratively with other team members for issue resolution
- Creativity and adaptability in a fast-paced, ever-evolving environment
- Willingness to learn continuously and keep improving
Benefits
- Competitive Salary
- Generous ESOPs
- Relocation Bonus
- Learning & Development Programs with a Dedicated Budget
- Company sponsored newsletters and books
- ChatGPT Subscription
- Regular Team Outings
- Discounted Health Plans & Gym Memberships
- Industry insights on growing your social media if you are a (aspiring) creator
To apply for this job please visit wishlink.keka.com.
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