Senior Analyst, GTM Systems & Tools (Customer Engineering)

Role Overview

The Senior GTM Systems Analyst will play a key role in shaping the Systems strategy and roadmap as a business partner for the Customer Engineering team. They will oversee systems project lifecycles, balance an AI-driven future state with the need to ‘keep the lights on’ today, and establish themselves as a key resource within the GTM team for best practices and industry standards.

What You Will Do

The Senior GTM Systems Analyst will work closely with internal stakeholders to understand needs, address pain points, and prioritize requests. They will oversee systems project lifecycles from intake through to completion, partnering cross-functionally with GTM, IT, Procurement, BI, Product, and Development teams.

Why It Might Be a Fit

This role requires a detail-oriented and process-driven mindset, excellent communication and interpersonal skills, and the ability to create polished, simplified summaries for senior stakeholders while also getting into the weeds with individual contributors working through daily pains.

Requirements

• At least 4 years’ experience of success in Program Management, Product Management, or Business Systems roles.
• Proven experience managing GTM systems strategy, with a focus on optimizing systems and processes that largely tie back to Salesforce, BI, and agentic tools.
• A detail-oriented and process-driven mindset, with proven experience documenting processes, designing workflows, and managing projects with a structured, detail-focused approach.
• Excellent communication and interpersonal skills, with the ability to create polished, simplified summaries where appropriate for senior stakeholders while also getting into the weeds with individual contributors working through daily pains.

Benefits

• Base salary
• Bonus
• Equity
• Benefits

Tagged as: Salesforce