Role Overview
We’re seeking an experienced Customer Success Manager to support our customers in delivering business impact from our solution. The ideal candidate will have a proven track record in building relationships with multiple stakeholders, articulating value, and managing a strategic book of business.
What You Will Do
Establish trusted advisor relationships with customers, track progress toward customer goals, and deliver value to customers through product-oriented recommendations.
Why It Might Be a Fit
The ideal candidate will have 5+ years of experience in a CSM role, with expertise in building relationships with executive stakeholders, articulating value, and managing high-touch relationships.
Requirements
- 5+ years in a CSM role at a SaaS company
- Experience building relationships with executive stakeholders
- Confidently articulating value
- Managing high-touch relationships
- Proficient in working with data
- Ability to take full ownership of your book of business
- Ability to manage multiple priorities simultaneously
Benefits
- Competitive base salary with bonus based on skills and experience
- Annual Leave
- Comprehensive health insurance
- Life insurance
- Long term illness/income protection
To apply for this job please visit wk.wd3.myworkdayjobs.com.
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