GTM Architect – ShareGate

Role Overview

As our GTM Architect, Expansion & Retention, you’ll design, build and ship AI agents and agentic workflows that turn customer signals into saved renewals and cross-sell pipeline.

What You Will Do

You’ll protect renewals by building AI agents that continuously monitor renewal health, grow revenue from existing customers by designing and running an agentic cross-sell motion, and own the data flow between product usage systems and CRM.

Why It Might Be a Fit

You’ll be a good fit if you have a background in RevOps, GTM/marketing operations, customer success operations or GTM engineering, with hands-on experience building automation and a track record of shipping AI agents or LLM workflows to real users.

Requirements

• Background in RevOps, GTM/marketing operations, customer success operations or GTM engineering
• Hands-on experience building automation
• Low-code orchestration (n8n, Make, Zapier or similar)
• Working knowledge of Python or TypeScript for API integrations and data transformation
• Fluency with agentic tools and MCP connectors
• Strong LLM workflow design (agent orchestration, tool use, evaluation)
• Working SQL to query and validate usage, support and renewal data
• RevOps systems depth: strong CRM fluency and data modeling (HubSpot experience is a plus)
• Understanding of subscription business metrics (renewal rate, net retention, customer lifetime value)
• Experience with or strong interest in outbound and signal-based go-to-market motions

Benefits

• Base salary: $110,000 – $140,000
• OTE: $120,000 – $155,000
• LTIP program, share in Workleap’s long-term growth
• RRSP + Family health insurance + telemedicine + annual wellness budget
• Flexible vacation policy
• Remote work, with access to our Montreal office
• In-person gathering twice a year
• Claude access, for everyone