People Operations Officer

Role Overview

The People Operations Officer will manage the recruitment, hiring, onboarding, evaluation, and retention of seasonal staff who lead Youth Exchange programs. The role involves recruiting and hiring group leaders and digital facilitators year-round, managing applicant pools and offer letters, coordinating seasonal staff payments with payroll and HR, and evaluating seasonal staff performance through 360-degree feedback.

What You Will Do

Responsibilities include recruitment and hiring, onboarding, payments, and HR compliance, evaluation and retention, staff training, logistics, and risk management, and organizational engagement.

Why It Might Be a Fit

The ideal candidate will have a bachelor’s degree or equivalent experience, at least four years of related work experience, and excellent training and facilitation skills. They will also be able to discern the appropriate level of communication with multiple audiences, maintain confidentiality, and manage multiple projects simultaneously.

Requirements

• A bachelor’s degree or equivalent experience
• At least four years of related work experience
• Understanding of Human Resources processes
• Demonstrated experience with staff performance management
• Clear understanding of challenges facing high school students
• Excellent training and facilitation skills
• Ability to discern the appropriate level of communication with multiple audiences
• Demonstrated ability to manage multiple projects simultaneously