Wrike is looking for a Customer Success Manager to manage a portfolio of mid-market/enterprise customers in EMEA, responsible for building strong customer relationships, leading to desired outcomes, and creating comprehensive engagement and communication strategies.
Requirements
- 2+ years experience in Customer Success Management or customer facing-role supporting mid market clients.
- Full fluency in English and German
- Experience working with Marketing teams, Professional Services, IT teams, PMO teams.
- Knowledge and hands-on experience in project management, business process redesign, and change management.
- Great people skills: genuine, warm, positive, engaging, connects well with people, friendly, empathetic, you show tact and poise under pressure when dealing with difficult interpersonal situations, and possess a high degree of patience
Benefits
- Tuition Reimbursement
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
To apply for this job please visit job-boards.greenhouse.io.
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