Account Manager – German Market

Role Overview

As an Account Manager at Xceed, you will be responsible for owning a portfolio of partners, including clubs, festivals, promoters, and venue groups. You will keep them by spotting churn risk early, fixing what’s broken, and running renewals. You will grow them by turning partners who only sell tickets into partners who use the whole platform. You will know your numbers by tracking every account’s GMV, trends, and health, and bring each partner a clear plan backed by data.

What You Will Do

Your main responsibilities will be to own a portfolio of partners, keep them, grow them, know your numbers, be on the ground, and be the voice of the partner inside Xceed.

Why It Might Be a Fit

We are looking for a relationship person with a commercial brain who can look after clients, close upsells, and is comfortable with data. You should have a proven track record in account management, customer success, or sales, ideally at a B2B platform that sells to venues or organisers, or industry experience with a commercial edge.

Requirements

• A proven track record in account management, customer success or sales
• Industry experience with a commercial edge
• A relationship person with a commercial brain
• Comfort with data
• Knowledge of the local nightlife scene
• Fluency in German and English
• Calm under pressure

Benefits

• An generous monthly bonus
• Unlimited paid time off
• Flexible hours and unlimited remote work
• Workation: work from anywhere
• Team-building activities and meet-and-greet events
• Go Out: free passes to our partners’ events