Partner Success Enablement Manager

Role Overview

The Partner Success Enablement Manager builds standards, tools, training, and resources to enable Yondr’s Education Partner Success team to deliver a consistent, high-quality partner experience while driving retention, expansion, and growth.

What You Will Do

The Manager will establish and maintain Partner Success standards, best practices, and ways of working, develop onboarding, training, and ongoing development programs, and create tools and resources to support consistent execution.

Why It Might Be a Fit

The ideal candidate will have 6+ years of experience in Partner Success, Customer Success, or a related field in Education or EdTech, and 2+ years of experience in a senior-level role with responsibility for training, coaching, enablement, or team development.

Requirements

• 6+ years of experience in Partner Success, Customer Success or a related field in Education or EdTech
• 2+ years of experience in a senior-level role with responsibility for training, coaching, enablement, or team development
• Experience building and implementing training, onboarding, or enablement programs
• Strong understanding of partner/customer lifecycle management and relationship development
• Demonstrated ability to collaborate effectively across multiple functions
• Strong project management and organizational skills
• Excellent written and verbal communication skills
• Comfortable working in a fast-paced, evolving environment with a high degree of autonomy

Benefits

• 100% paid medical coverage plan option for employees and access to 15+ plan types
• Dental and vision and ancillary benefits such as short-term disability, long-term disability and life insurance
• Generous PTO for rest and recharge throughout the year
• 12 weeks of paid parental leave
• 1 week paid holiday break at the end of December, for a company-wide closure + 11 additional nationally recognized holidays
• 401(k) offering
• Tech tool preference, including choice of PC or Mac
• Hybrid employees receive catered lunch twice a week

Tagged as: Project Management