Data Analyst

Role Overview

The Data Analyst is responsible for updating, analyzing, and reporting on day-to-day performance of various data elements, such as student enrollment and registration data, web analytics, course evaluation data, phone & Live Chat services, and other types of data.

What You Will Do

The Data Analyst prepares detailed analytics, trend analyses, reports, and dashboards for the School’s management team, and researches, recommends, tests, implements, and provides user training for software solutions specific to the data collection, analysis, and reporting.

Why It Might Be a Fit

The incumbent will also be responsible for the integrity and accuracy of data related to the School, its programs, and its students, and will manage a wide range of IT data services, utilizing a customer service-oriented approach to deliver timely, reliable, and accurate results.

Requirements

• Minimum two (2) years of work experience in data analysis and related application tools in a business office/results-oriented service environment
• Advanced knowledge of, and direct working experience with, a relational database management system (such as Oracle or Microsoft SQL Server)
• Understanding and experience using report-generating software such as SQL Server Reporting Services, Actuate BIRT Report designer or Crystal Reports
• Demonstrated competencies of data management
• Exposure to or experience with Tableau
• Excellent oral and written communication skills with strong analytical skills
• Confidence to make informed decisions and to make recommendations based on those decisions
• Ability to question in detail to understand and gather end-user requirements and translate into solutions
• Exceptional interpersonal skills, detail-oriented
• Sets high standards of performance for self and desires constant improvement over previous levels
• Proactive in responding to client needs and requirements
• Plans ahead in order to establish an efficient and appropriate course of action for self
• Critically evaluates a problem or issue identifying a range of possible options for solutions
• Experience working as an effective member of a team

Tagged as: Data Analysis, SQL, Tableau