Sales Operations Manager

Company Description

Ytech is a real estate development firm founded in 2006 and headquartered in Miami, Florida. Guided by a long-term vision, the firm has a development pipeline exceeding $3 billion in luxury projects in the Brickell neighborhood. Ytech’s track record spans 25 submarkets across the southeastern United States, with development and ownership of more than 10 million square feet of property. The company focuses on high-quality, thoughtfully designed spaces in prime urban locations. Prospective team members can learn more about Ytech’s portfolio and values at https://ytech.com.

Role Description

The Sales Operations Manager is a full-time, on-site role based in Miami, FL. This role is responsible for overseeing sales processes, optimizing workflows, and ensuring accurate reporting to support strategic decision-making. Day-to-day responsibilities include managing sales data and dashboards, forecasting and pipeline analysis, and implementing tools and systems that improve sales efficiency. The Sales Operations Manager will collaborate closely with sales, marketing, and finance teams to align targets, support pricing and inventory strategies, and enhance customer satisfaction. Additional duties include developing standard operating procedures, monitoring performance metrics, identifying process gaps, and training sales team members on best practices and systems.

Qualifications

• Strong analytical skills with the ability to interpret data, build reports, and generate actionable insights.
• Proven experience in operations management, preferably in sales operations or a related commercial function.
• Commitment to customer satisfaction and customer service, with a focus on building long-term relationships.
• Excellent communication skills, including the ability to explain complex concepts clearly to diverse stakeholders.
• Experience with Salesforce.com and sales enablement tools; proficiency in Excel or other data analysis tools.
• Ability to work on-site in Miami, FL, and collaborate effectively in a fast-paced, cross-functional environment.
• Bachelor’s degree in Business, Finance, Marketing, or a related field, or equivalent practical experience.
• Background in real estate, development, or related industries is preferred but not required.