Role Overview
Zefr is a leading global technology company enabling responsible marketing in walled garden social environments. The Associate Customer Success Manager will oversee working relationships with Zefr clients on its programmatic product, guiding them in effectively utilizing Zefr technology and demonstrating its value.
What You Will Do
The role involves helping clients execute campaigns in DV360, Google Ads, and Facebook, providing strategic advice, and supporting customers through technical and strategic challenges.
Why It Might Be a Fit
The ideal candidate is a highly proactive and motivated self-starter with excellent written and verbal communication skills, strong organizational and analytical skills, and the ability to empathize with customers and understand their needs.
Requirements
- 1+ years of customer success management, programmatic trading, or advertising operations experience
- Understanding of Google Ads and DV360 is critical
- Experience with other Google Marketing Platform suite tools a plus
- Highly proactive and motivated self-starter
- Excellent written and verbal communication skills
- Strong organizational skills
- Strong analytical skills, including high level of comfort with Excel
- Familiarity with the YouTube platform a plus
- Highly consultative
- Ability to empathize with customers and understand their needs
- Strong time management skills
To apply for this job please visit jobs.ashbyhq.com.
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