ABX & Industry Marketing Manager

Role Overview

Join Zendesk as a strategic, hands-on marketing leader to build the global framework and programs that help Zendesk engage priority accounts and industries—and create measurable pipeline impact.

What You Will Do

Build and evolve Zendesk’s global account-based experience (ABX) operating model across 1:1 named-account, 1:few cohort, and scaled programs, including account selection, investment levels, planning, activation, measurement, and team readiness.

Why It Might Be a Fit

The ideal candidate will have 5+ years of B2B SaaS marketing experience, including 2+ years focused on account-based marketing, industry marketing, demand generation, or paid media, and a demonstrated ability to connect marketing activity to measurable outcomes such as target-account engagement, meetings, opportunity progression, pipeline influence, or revenue impact.

Requirements

• 5+ years of B2B SaaS marketing experience
• 2+ years focused on account-based marketing, industry marketing, demand generation, or paid media
• Experience planning and activating 1:1, 1:few, or account-based paid media campaigns
• Experience using account-based advertising platforms, CRM, and marketing data or engagement-signal workflows to identify and engage priority accounts
• Demonstrated ability to connect marketing activity to measurable outcomes such as target-account engagement, meetings, opportunity progression, pipeline influence, or revenue impact

Benefits

• Dental insurance
• Vision insurance
• Bonus/commission
• Paid holidays