GTM Enablement Specialist

Role Overview

The GTM Enablement Specialist is a high-impact, field-facing role focused on improving the productivity and performance of Zendesk’s regional Sales Development teams. This role is designed for a proven prospecting expert who can partner closely with regional SDR/BDR leaders to identify performance gaps, optimize outbound execution, and accelerate pipeline and bookings generation per rep.

What You Will Do

Drive prospecting productivity, accelerate new hire ramp, improve outbound execution, coach for performance, build regional alignment, and collaborate cross-functionally.

Why It Might Be a Fit

Success in this role will be measured by improvements in prospecting productivity, pipeline output, conversion rates, ramp effectiveness, and the scalable use of AI to improve individual and team performance. The ideal candidate will have 2–4+ years in Sales Development, experience as a high-performing BDR/SDR, familiarity with modern sales engagement tools, and strong analytical and communication skills.

Requirements

• 2–4+ years in Sales Development, preferably in a high-growth SaaS environment
• Experience as a high-performing BDR/SDR, ideally with demonstrated success in prospecting, pipeline creation, and conversion
• Familiarity with the realities of frontline sales development and the ability to coach from experience
• Deep understanding of outbound prospecting tactics and modern sales engagement tools such as Salesforce, Gong, Sales Nav, Outreach, Salesloft or ZoomInfo
• Strong analytical mindset with the ability to use data and AI-enabled tools to identify trends, diagnose issues, and measure impact
• AI fluency and curiosity; comfortable using AI-powered tools to improve personal productivity and to scale learning, coaching, and enablement resources for the broader team
• Excellent communication and facilitation skills, with the ability to influence both reps and leaders
• Strong cross-functional collaborator who thrives in a fast-moving, performance-driven environment
• Passion for building repeatable systems that improve productivity and help teams produce stronger pipeline outcomes

Benefits

• Dental insurance
• Vision insurance
• Hybrid way of working
• Flexible remote work options
• Equal opportunity employer
• AA/EEO/Veterans/Disabled employer

Tagged as: Salesforce, Salesloft, ZoomInfo