Senior Merchant Marketing Manager

Role Overview

Help shape the future of merchant growth at Zip, turning bold marketing ideas into campaigns that make a real commercial impact. Bring your expertise in merchant marketing, campaign delivery and performance optimisation to drive acquisition, engagement and growth.

What You Will Do

Develop and deliver impactful merchant marketing campaigns that attract new partners, deepen engagement and support retention and commercial growth. Take ownership of marketing initiatives from planning through to execution, measurement and optimisation.

Why It Might Be a Fit

This is an exciting opportunity for a commercially minded marketer who loves bringing ideas to life and seeing the results. You’ll have the autonomy to own campaigns from concept through to execution, working closely with our Sales, Product, Brand and Marketing teams to turn business priorities into meaningful outcomes.

Requirements

• Proven experience developing and delivering marketing campaigns that drive measurable commercial outcomes, ideally within financial services, payments, technology or a related industry.
• Strong knowledge of marketing channels, campaign planning, merchant or customer engagement and performance optimisation.
• A commercial mindset, with the ability to connect marketing activity to business growth, customer outcomes and merchant success.
• Confidence using data and insights to evaluate performance, solve problems and turn findings into practical recommendations.
• Hands on experience managing campaigns from initial planning through to execution, reporting and continuous improvement.
• Strong stakeholder management skills, with the ability to build trusted relationships and collaborate effectively across Sales, Product, Brand and Marketing.
• Excellent communication skills, with a talent for crafting clear, engaging marketing messages and influencing stakeholders.
• The ability to work autonomously, exercise sound judgement and manage competing priorities in a fast moving environment.
• A curious and proactive approach, with the confidence to challenge existing ways of working, experiment with new ideas and identify opportunities to improve.
• A mindset that embraces AI and new tools to adapt, learn and grow.
• An aptitude for identifying and managing risks.

Benefits

• 25 days paid leave annually, including birthday leave and quarterly wellbeing days
• 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers
• Family support policies including miscarriage bereavement leave and domestic violence leave
• Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our EAP service Sonder, discounted private health insurance, and great rates on fitness sessions through ClassPass
• 2 days paid volunteering leave per year
• Access to the Flare Benefits Hub and Novated Leasing for savings across lifestyle, essentials and wellbeing
• Fee-free Zip products, and discounts with Zip merchant partners
• Team social events, epic offices, free breakfast daily, and weekly free lunches
• Be a part of a team that reflects the diversity of our customers