Strategic Partner Manager

Role Overview

The Strategic Partner Manager will help shape the future of payments by growing strategic partnerships that connect more merchants and customers with Zip. The role will involve bringing commercial expertise in strategic partnerships, account management, and go-to-market strategy to unlock new growth opportunities. The team plays an important role in accelerating Zip’s growth by building meaningful partnerships with payment providers, ecommerce platforms, and technology businesses.

What You Will Do

The Strategic Partner Manager will take ownership of a portfolio of high-value strategic partnerships, turning shared ambitions into meaningful commercial outcomes. The role will involve building and nurturing strong relationships with strategic partners, developing and delivering joint business plans, driving merchant acquisition and transaction growth, and creating and executing partner go-to-market strategies.

Why It Might Be a Fit

The ideal candidate will have experience in strategic partnerships, partner management, account management, channel sales, marketing, or a related commercial role. They will have a demonstrated ability to grow existing partnerships or accounts, delivering measurable commercial outcomes through strong relationship management and effective execution.

Requirements

• Experience in strategic partnerships, partner management, account management, channel sales, marketing or a related commercial role.
• A demonstrated ability to grow existing partnerships or accounts, delivering measurable commercial outcomes through strong relationship management and effective execution.
• Experience developing joint business plans, go-to-market strategies or partner growth initiatives that bring together shared commercial objectives.
• An understanding of how payment providers, ecommerce platforms, and technology ecosystems can help businesses scale and acquire new merchants.
• Strong commercial judgement, with the ability to identify opportunities, interpret performance insights, and translate ideas into practical growth initiatives.
• Excellent relationship building and stakeholder management skills, with the confidence to influence, collaborate, and build trust across different teams and organisations.
• Strong communication, presentation, and storytelling skills, with the ability to create compelling proposals and communicate commercial opportunities clearly.
• A proactive and adaptable approach, with the ability to manage competing priorities, navigate ambiguity, and take ownership of outcomes.
• Experience in fintech, payments, ecommerce, or a fast-growing technology business would be an advantage, but isn’t essential.
• A mindset that embraces AI and new tools to adapt, learn, and grow.
• An aptitude for identifying and managing risks.

Benefits

• 25 days paid leave annually, including birthday leave and quarterly wellbeing days
• 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers
• Family support policies including miscarriage bereavement leave and domestic violence leave
• Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our Wellbeing platform Sonder, discounted private health insurance, and great rates on fitness sessions through ClassPass
• 2 days paid volunteering leave, 2 days study leave, and 2 days religious or cultural leave per year
• Fee-free Zip products, and discounts with Zip merchant partners (AU)
• Team social events, epic offices, free breakfast daily, and weekly free lunches (Sydney and Melbourne)
• Access the Flare Benefits Hub & Novated Leasing: Save on groceries, fuel, tech, fashion, dining, and more, with exclusive health perks, wellbeing guidance, and potential tax savings on car ownership.