Role Overview
Manage a rapidly growing enterprise customer base across all industries, working closely with sales, implementation, engineering, and product teams, and advising customers on how to transform their B2B purchasing processes.
What You Will Do
Help large customers drive procurement success on the Zip platform, define customer business outcomes, and partner with customers to deliver those outcomes.
Why It Might Be a Fit
Ideal for those who enjoy being product experts, creative problem solving, and working with a world-class team and customers.
Requirements
- 8+ years of relevant work experience in customer-facing customer success, technical account management, or strategic consulting
- Prior SaaS implementation experience
- Procurement experience and familiarity with procurement technologies
- Excellent interpersonal skills and ability to establish quick rapport and trust with customers
- Strong project management skills to manage a dynamic customer portfolio
- Creative problem solver while being attentive to details
- Business process-oriented and ability to think about workflow efficiency
Benefits
- Start-up equity
- Health, vision & dental coverage
- Flexible PTO
- Apple equipment plus home office budget
To apply for this job please visit jobs.ashbyhq.com.
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