Senior Program Manager, Marketing Operations

Role Overview

As Senior Program Manager, Marketing Operations, you’ll build and run the operating system that enables Marketing to focus on the most important work, make decisions quickly, and execute effectively across teams.

What You Will Do

You’ll create visibility across Marketing’s material commitments, integrated campaigns, dependencies, and capacity tradeoffs. You’ll facilitate the planning and prioritization rhythms that help teams align on what matters most, who owns the work, what decisions are needed, and where tradeoffs must be made.

Why It Might Be a Fit

You’ll be successful in this role if you have 7-10 years of experience in Marketing, Marketing Operations, Marketing Strategy, Go-to-Market Operations, or a related marketing function, and a strong understanding of how marketing teams plan, launch, measure, and optimize campaigns across channels, audiences, creative, content, and lifecycle programs.

Requirements

• 7-10 years of experience in Marketing, Marketing Operations, Marketing Strategy, Go-to-Market Operations, or a related marketing function
• A strong understanding of how marketing teams plan, launch, measure, and optimize campaigns across channels, audiences, creative, content, and lifecycle programs
• Proven experience leading complex, cross-functional programs, including managing timelines, risks, dependencies, competing priorities, and delivery in a fast-moving organization
• Experience building or improving planning, prioritization, portfolio management, or operating processes
• Sound judgment about when to create structure, when to simplify, and when to let teams work independently
• A track record of driving progress without relying on formal authority
• Excellent written and verbal communication skills, including experience working with senior stakeholders
• The ability to synthesize information from multiple teams and turn it into clear decisions and actions
• Comfort working across business, creative, technical, analytical, and operational teams
• A bias toward action, accountability, and continuous improvement

Benefits

• Flexible, hybrid work environment at our convenient SoHo location
• Unlimited vacation
• 100% paid employee health benefit options, including medical, dental, and vision
• Commuter benefits
• 401(k) with employer-funded match
• Corporate wellness programs with Headspace and Peloton
• Sabbatical leave for employees with 5+ years of service
• Competitive paid parental leave and fertility/family planning reimbursement
• Cell phone reimbursement
• Catered lunch every day along with beverages and snacks
• Employee Resource Groups and ZocClubs to promote shared community and belonging
• Great Place to Work Certified