Senior GTM Onboarding Manager

Role Overview

As the Senior Customer Onboarding Manager, you will be responsible for ensuring the successful execution of ZoomInfo’s customer onboarding strategy and accelerating customer adoption of ZoomInfo’s products and solutions.

What You Will Do

Manage comprehensive onboarding programs for a portfolio of ZoomInfo customers, lead strategic discovery conversations, develop and execute implementation strategies, and collaborate cross-functionally with Customer Success, Training, Integrations, and Solutions Engineering teams.

Why It Might Be a Fit

8+ years of experience in customer onboarding, customer success, GTM consulting, solutions implementation, and/or project management, strong understanding of B2B go-to-market strategies, and excellent project management skills.

Requirements

• 8+ years of experience in customer onboarding, customer success, GTM consulting, solutions implementation, and/or project management
• Strong understanding of B2B go-to-market strategies
• Excellent project management skills
• Experience developing, implementing, training, and/or supporting B2B SaaS solutions
• Strong familiarity with Salesforce CRM and an understanding of common GTM technology ecosystems, integrations, and workflows

Benefits

• Annual bonus
• Equity
• Benefits
• Holistic mind, body, and lifestyle programs designed for overall well-being

Tagged as: Project Management, Salesforce, ZoomInfo