Senior Technical Marketing Engineer

Role Overview

This Senior Technical Marketing Engineer will drive technical enablement, customer validation, and field readiness for Zscaler’s next-generation Zero Trust Branch solutions. The role involves architecting and maintaining complex lab environments, leading hands-on Proof of Value (POV) customer engagements, and providing technical troubleshooting to resolve escalations.

What You Will Do

The Senior Technical Marketing Engineer will lead customer Proof of Value (POV) engagements, architect and maintain advanced lab topologies, drive complex technical troubleshooting, author technical documentation, and deliver field readiness and enablement training.

Why It Might Be a Fit

The ideal candidate will have a strong ownership mindset, a customer-obsessed approach, and a sense of urgency, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving.

Requirements

• Demonstrated curiosity and active exploration of AI tools
• 5+ years of hands-on experience in technical marketing, solutions architecture, or advanced systems engineering
• Deep subject matter expertise in enterprise routing, switching, TCP/IP, L2/L3 network segmentation, and tunneling protocols
• Proven track record of leading and winning hands-on customer Proof of Value (POV) pilots
• Hands-on proficiency in building and maintaining multi-vendor physical and virtual network lab topologies
• Advanced packet analysis and troubleshooting expertise using Wireshark, tcpdump, and traffic generation tools
• Demonstrated track record of authoring production-grade technical collateral and delivering technical enablement sessions

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks