Sales Operations Manager

We are looking for a Sales Operations Manager to join our growing team. This person will collaborate with Sales, Marketing, Customer Experience and Product to drive operational efficiency, own forecasting and reporting and improve go-to-market alignment and performance.

What You’ll Do

• Partner with Revenue leadership to provide better leverage for generating revenue, including developing forecasts and leading planning processes
• Lead optimization of our CRM (HubSpot) through improved processes, dashboards, workflows and data cleanliness
• Partner cross-functionally with other departments to improve the customer experience, drive business processes and meet company goals
• Report on KPIs across Customer-Facing teams (Sales, Customer Experience, Marketing, and Support), surfacing insights and opportunities
• Enable Sales team by improving GTM technology, providing reliable data, and documenting processes
• Understand and document the end-to-end lead-to-customer journey
• Own new user onboarding + ongoing process documentation for our Sales tech stack
• Be a trusted partner to Sales, Marketing, Customer Experience and Product

This Role Is For You If

• 4+ years of hands-on experience in Sales/Revenue Operations
• Expert in CRM operations (we use HubSpot)
• Experience supporting GTM teams and understanding a lead-to-revenue process
• You love a well-defined process and are willing to build them when they don’t exist
• Excellent communication and interpersonal skills with the ability to collaborate effectively across teams
• Ability to prioritize and manage multiple tasks in a fast-paced environment

Our Benefits

• Competitive compensation
• Equity in the company
• Medical, dental and vision coverage (CA only at the moment)
• Flexible work schedule and paid time off
• Opportunities for career growth and development
• A supportive and collaborative work environment