Software Engineer, Customer Experience

Join the Future of Commerce with Whatnot! As a Lead Backend Engineer, you’ll build a world-class Customer Support platform, scaling internal infrastructure and designing intelligent AI-powered automations to solve thousands of customer issues per hour.

Requirements

  • 5+ years of full-time software engineering experience in high growth startups
  • Bachelor’s degree in Computer Science, a related field, or equivalent work experience
  • Backend Expertise: Proven track record of building end-to-end product experiences and scaling high-scale backend systems
  • Experience with Python, Elixir, and/or Postgres is a plus

Benefits

  • Generous Holiday and Time off Policy
  • Health Insurance options including Medical, Dental, Vision
  • Work From Home Support
  • Home office setup allowance
  • Monthly allowance for cell phone and internet
  • Care benefits
  • Monthly allowance for wellness
  • Annual allowance towards Childcare
  • Lifetime benefit for family planning, such as adoption or fertility expenses
  • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
  • Monthly allowance to dogfood the app
  • Parental Leave

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