Innovid is seeking a Revenue Operations Director, Client Success to lead the operational agenda for the post-sale commercial function, improve end-to-end post-sale processes, and develop a CS operating cadence.
Requirements
- 7+ years of progressive experience in Revenue Operations, Customer Success Operations, or a closely related operational role
- Deep fluency in the post-sale commercial motion
- Strong command of Salesforce (SFDC)
- Proven track record of defining and leading reporting and analytics initiatives for a CS or commercial team
- Experience with customer success platforms such as Gainsight, ChurnZero, or Totango
- Familiarity with incentive compensation plan design and administration for post-sale teams
Benefits
- Health, dental, and vision insurance
- Life insurance
- Open PTO Days
- 401K + match
- A volunteer program
- Paid parental leave
- Stock options
- Personal & Professional Developmental Resources
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