Couchbase is seeking a Principal Solutions Engineer to support the rapidly growing user community and drive customer success. The ideal candidate will have experience in presales, software development, and business solutions, with a strong focus on technical field expertise and customer-facing skills.
Requirements
- Operate in a consultative process with customers and prospects to define their challenges and opportunities
- Map challenges to the Couchbase Ecosystem by presenting differentiating and sustainable business value
- Educate and become a trusted advisor and challenge assumptions and current status while delivering value to the prospects and customers
- Present art of the possible and think outside the box approaches and solutions
- Support technical and business discovery activities including workshops, demonstrations, across multiple opportunities
- Work closely with the sales team on account strategy and identifying additional opportunities in existing and new accounts
- Ensure the success of customer PoC/Pilots through effective management of acceptance criteria and issue escalation/resolution
- Develop and deliver exceptional and engaging company/product presentations and demonstrations
- Be the technical product expert and advisor for customers and stay up-to-date on the data solutions competitive landscape
- Partner with Product Management and Engineering to provide feedback from the field and represent the customer perspective
- Identify and write internal and external technical collateral, like typical deployment architectures or best practices and industry standards
Benefits
- Generous Time Off Program
- Wellness Benefits
- Financial Planning
- Career Growth
- Fun Perks
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