Humanz is a leading startup in the creator economy space looking for a Customer Success Manager to manage and lead campaigns for social media influencers and work with clients.
Requirements
- Manage and execute influencer campaigns from start to finish to maximize ROI for clients.
- Source and negotiate with influencers to secure the best partnerships.
- Maintain clear and effective communication with clients and influencers.
- Provide comprehensive briefing to influencers to ensure alignment with campaign goals.
- Optimize campaigns based on performance data to improve results.
- Assist clients with all aspects of campaign management, ensuring their satisfaction and success.
- Collaborate with brands to establish and manage long-term influencer marketing budgets.
- Work closely with internal teams to ensure the successful execution of campaigns and achieve growth targets.
- Identify opportunities to upsell and cross-sell additional Humanz services and solutions to existing clients, driving revenue growth.
- Stay updated on influencer marketing trends, competition activities, and industry developments, providing feedback and insights to the company’s product and marketing teams.
- Prepare regular reports on sales activities, revenue projections, and campaign performance for internal and external stakeholders.
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