Customer Success / Sr Customer Success Manager (US-Region)

Remote Full TimeBengaluru, Karnataka, India (Remote)AppViewX

AppViewX is seeking a Customer Success / Sr Customer Success Manager to drive customer onboarding, adoption, and value realization through the company’s AVX ONE platform. The ideal candidate will have 7+ years of experience in customer-facing roles, with a strong understanding of key technical concepts and exceptional communication skills.

Requirements

  • Customer facing experience in Solutioning /Post Sale Support/Customer Success/Project management with a Technical
  • Experience in handling Enterprise customer accounts
  • Strong customer management skills during advocacy/escalation with ability to influence clients
  • Good understanding of key technical concepts around Network, PKI, Automation, Security and systems
  • Willingness to learn and understand our solutions and being able to teach the product to our customers
  • Time management skills and the ability to multi-task across multiple

Benefits

  • Competitive incentives
  • Health & wellness policies
  • Saving & investment schemes
  • Time off/sabbatical eligibility
  • Dedicated L&D

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