Technical Customer Success Manager

On Site Full TimeHamburg, GermanyArmis

Armis is looking for a Technical Customer Success Manager (T.CSM) to join their growing Customer Success Team. The role will involve managing a portfolio of up to 30 accounts, building strong customer relationships, guiding customers through the implementation phase, and driving adoption and value for growth and reference-ability. The ideal candidate will have 5+ years of experience in a related function with direct customer facing experience, and will possess exceptional verbal, written, social, presentation, and interpersonal skills.

Requirements

  • 5+ years of experience in a related function with direct customer facing experience
  • 3+ years of experience in network engineering, architecture, support, or network design capacity
  • 2+ years of experience working in Security/Healthcare/automotive/Retail/OT
  • Strong technical and problem solving skills
  • Solid project management and solution delivery experience
  • B.S in IT, IS, CS, MIS, or equivalent degree
  • Relevant industry qualifications (CISSP, Security +,CEH) desired

Benefits

  • Comprehensive health benefits
  • Discretionary time off
  • Paid holidays including monthly me days

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