The gTech Ads Customer Experience organization is a customer-centric, solution-generating team that helps our advertisers and sales teams make the most out of our products.
Requirements
- Bachelor’s degree or equivalent practical experience.
- 2 years of experience in a technical project management or a customer-facing role.
- Experience in technical troubleshooting or customer support.
- Experience using Google Ads or other online advertising solutions and with the media landscape.
- Experience using problem-solving to develop strategic perspectives on customer-focused solutions.
- Experience in business analysis to conduct analytics, develop dashboards, and make recommendations.
- Experience in managing and influencing stakeholders along with strong communication skills.
- Ability to work well in a diverse environment with people from all backgrounds.
- Ability to own end to end experiences and solutions, with a customer first and empathetic mindset.
Benefits
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
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