Senior Inside Sales & Customer Service Representative – Diablo Tools

Diablo Tools is looking for an extroverted, highly motivated Inside Sales & Customer Service professional with 5+ years of experience to maintain and develop a multi-state territory for growth and service activities in a fast-pace, multi-tasking, solution-focus inside environment.

Requirements

  • 5+ years of Inside Sales and/or Customer Service experience
  • A competitive, goal-driven attitude with strong communication skills
  • Ability to build trust and deliver solutions for customers
  • Desire to grow and take on increasing responsibility
  • Bachelor’s degree required, or Associate’s degree with a minimum of two (2) years of relevant experience
  • Basic Product Knowledge, power tools and accessories
  • Excellent organizational and time-management skills to maintain initiatives with ability to multi-task to complete daily tasks and make deadlines
  • History of successful problem solving with the ability to manage, train, coach, and resolve issues to support team members, customers, and end-users
  • Basic knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
  • Basic knowledge of construction products and power tools is necessary

Benefits

  • Health, dental, and vision plans
  • Health savings accounts (HSA)
  • Flexible spending accounts
  • 401(K) retirement plan with a generous employer match
  • Wellness programs
  • Life insurance
  • Short- and long-term disability insurance
  • Paid time off
  • Parental leave
  • Adoption assistance
  • Reimbursement of education expenses

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