TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. The company is looking for a Customer Experience IT Expert to support its growing user base of dentists around the world.
Requirements
- Experience supporting IT Help desk type work for 1-3 years
- Experience working with a ticketing CRM specifically handling escalations from Tier 1 support (Frontline)
- IT Certification (Comptia)
- Experience working in a CRM system like ZenDesk or Salesforce
- Experience working with any dental scanner or scanning software
- Experience providing technical support to SMBs (small business owners like restaurants, motels, or dentists)
- Time spent at a venture-backed startup during hypergrowth
Benefits
- Competitive industry salaries
- Comprehensive benefits packages
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