We are seeking a Supplier and Customer Experience Specialist to join our Health Content Management (HCM) Central Capabilities team. As a bridge between HCM, Global Procurement, suppliers, and Global Content Partners (GCP), you will play a vital role in shaping the supplier and customer experience across our health content operations.
Requirements
- University Graduate degree
- 4+ professional experience in publishing or relevant industry
- Solid Understanding of quality and/or performance management principles
- Experience of working with customers/end users delivering high quality services
- Strong knowledge of MS Office
- Basic knowledge in auditing and assessment processes
- Qualifications in Lean methodologies
- Demonstrated competency in project management
- Accessibility workflow and supplier knowledge
- Health Content Management relevant experience and knowledge
Benefits
- Comprehensive Health Insurance
- Enhanced Health Insurance Options
- Group Life Insurance
- Group Accident Insurance
- Flexible Working Arrangement
- Employee Assistance Program
- Medical Screening
- Modern Family Benefits
- Long-Service Awards
- New Baby Gift
- Subsidized Meals in Chennai
- Various Paid Time Off
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