Revenue Operations Specialist

At 32Co, we’re on a mission to revolutionise healthcare by empowering generalist clinicians to deliver specialist care – improving the standard of care for millions of people. We are transforming the clear aligner industry, enabling generalist dentists to offer specialist orthodontic treatments with confidence. With a proven model and strong traction, we have ambitious plans to expand into other healthcare verticals – bringing the same level of innovation and accessibility to new areas of medicine.

We’re an award-winning HealthTech company tackling a multi-billion dollar problem in the healthcare industry. Backed by top-tier investors behind Revolut, City Mapper, and Depop, we’re rapidly expanding our operations across the UK and beyond. With a strong foundation and growing momentum, now is the perfect time to join us and make a meaningful impact on global healthcare.

Overview:

As we continue to expand our operations, we’re seeking a motivated RevOps Specialist to join our dynamic team. They will own our commercial tech stack and lead insights that power our sales and marketing engine. This will be a cross-functional role where you’ll report directly to the VP Finance and Operations and collaborate closely with the leadership team at 32co.

Responsibilities:

• Lead RevOps systems. Own and optimize the configuration of our RevOps tools, particularly Hubspot.
• Training and Support. Support day to day queries and requests whilst also training sales and marketing teams on system usage and best practices.
• Process Improvement. Lead on process improvement, new systems and automation across the sales and marketing funnel.
• Strategic Analytics. Deliver regular insights and dashboards on commercial performance (e.g. pipeline, conversion, churn); track and report on key sales and marketing KPIs.
• Commercial Insights. Analyse commercial data to uncover opportunities for growth or efficiency to support the VP Finance and CEO with wider business strategy.
• Forecasting and Planning. Work with the VP finance to develop models to support strategic planning and decision-making.
• Support Funding Rounds. Assist the VP Finance and CEO in preparing materials and analysis for funding rounds and investor requests.

Requirements:

• Your enthusiasm for RevOps is evident. 2-4 years experience in Revenue Operations or Systems.
• Analytics. Strong analytical and Excel skills; experience with BI tools is a plus but not essential.
• Communication. Excellent project management and communication skills; ability to work cross-functionally and handle multiple stakeholders.
• Juggling multiple tasks? You’ve got this! You enjoy working in a fast paced environment and meeting tight deadlines. You remain positive and focused under pressure and enjoy being set new challenges.
• Flexibility is your superpower. Change is inevitable but you’ll embrace and welcome change, easily adapting to or suggesting new ideas.
• Think outside the box. We want someone that wants to drive change and move the business forwards.
• Organisation is crucial. As you will be spinning many plates you need to be extremely organised, to ensure that all systems and processes are running smoothly.
• Proactive by nature. You don’t just react but you are able to anticipate. You’re always thinking forwards, ensuring you’re prioritising the right tasks and you love to continue to learn.
• Seeking a hybrid role. Our office is based in Hoxton and we commute in on Mondays, Wednesdays and Fridays.

What you will get in return:

💻 Opportunity to work on a health technology product solving a multi-billion dollar problem

🤝 Joining a company seed-funded by top VCs with a multicultural, ambitious, high calibre team

💰 Competitive salary based on experience with uncapped commission

🏖️ 20 days annual leave (plus bank holidays)

☕ All the team perks including stash, snacks and socials

🎂 Birthday day off, because no one should have to work on their birthday

🏡 Flexible working, split your time between home and our London office