Senior Customer Success Manager

9amHealth is an AI-enabled virtual specialty care platform focused on managing high-cost chronic conditions. As a Senior Customer Success Manager, you will own and lead a portfolio of strategic clients and guide them through successful implementation, adoption, and expansion of the 9amHealth solution.

Requirements

  • 5-8 years of experience in healthcare customer success, account management, or client partnerships
  • Proven experience managing complex or enterprise healthcare accounts
  • Strong project and stakeholder management capabilities
  • Executive-level communication and presentation skills
  • Experience leading cross-functional initiatives in remote or distributed teams

Benefits

  • Comprehensive benefits package
  • Flexible PTO and work from home options
  • Professional development budget and continuing education support
  • Health, dental, and vision insurance

To apply for this job please visit jobs.ashbyhq.com.


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