Role Overview
Lead a team of Customer Experience Associates, promoting a positive team and customer-centric culture, and ensuring customers have an extraordinary experience while shopping.
What You Will Do
Create schedules, troubleshoot opportunity areas, and follow up on customer engagement to deliver on department and store sales goals.
Why It Might Be a Fit
The role requires a welcoming and helpful attitude, excellent communication skills, and the ability to think quickly on the spot to answer customer questions.
Requirements
- Able to learn and adapt to current technology needs
- Able to think quickly on the spot to answer customer questions
- Able to take initiative
- Able to share brand knowledge
- Able to lead teams to meet organizational objectives
- Excellent attention to detail
- Willing to cross-train and work in other areas of the store, as needed
- Must possess a welcoming and helpful attitude toward customers and other team members
- Excellent communication skills
- Basic computer skills
- Previous retail supervisory experience preferred
To apply for this job please visit sjobs.brassring.com.
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