Customer Experience Associate (Softlines)

Role Overview

As a Customer Experience Associate, you will help customers discover new looks and bring their definition of style to life with confidence. Your love for fashion and expertise will help customers find the perfect outfit for every-day and special occasions.

What You Will Do

You will greet customers with eye contact and smile, listen to their needs, and offer appropriate pieces that meet their specific needs. You will also complete transactions accurately and efficiently while engaging customers in conversation.

Why It Might Be a Fit

We want to see you grow, so we put growing together at the forefront of everything we do. We provide you with the tools and resources that you need to succeed.

Requirements

• Able to learn and adapt to current technology needs
• Able to think quickly on the spot to answer customer questions
• Able to take initiative
• Able to share brand knowledge
• Excellent attention to detail
• Willing to cross-train and work in other areas of the store, as needed
• Must possess a welcoming and helpful attitude toward customers and other team members
• Excellent communication skills
• Basic computer skills
• Retail experience preferred